Privacy Policy

1. Overview

This Privacy Policy ("Policy") describes how m.30jili Casino ("m.30jili," "we," "us," or "our") collects, uses, stores, discloses, and protects the personal information of users ("Player," "User," or "you") who access or use the m.30jili website and associated services (collectively, the "Platform").

m.30jili is committed to protecting the privacy and security of your personal data. We process personal information in accordance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), and the implementing rules and regulations issued by the National Privacy Commission ("NPC").

By registering an account on m.30jili, accessing the Platform, or otherwise providing us with your personal information, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

2. Data We Collect

m.30jili collects personal data that you provide directly to us, data generated through your use of the Platform, and data obtained from third parties where permitted by law. The categories of personal data we collect include:

2.1 Registration & Identity Data

• Full legal name, date of birth, and nationality
• Email address and mobile number
• Username and encrypted password
• Residential address (including city, province, and postal code)

2.2 Identity Verification (KYC) Data

• Government-issued photo identification (e.g., Philippine passport, driver's license, SSS/UMID card, PhilSys National ID)
• Proof of address documents (e.g., utility bill, bank statement)
• Selfie or liveness verification image where required
• Proof of payment method ownership

2.3 Financial & Transaction Data

• Deposit and withdrawal history, including amounts and timestamps
• Payment method details (e.g., GCash mobile number, PayMaya account reference, BPI/BDO/Metrobank account details — stored in tokenized form only)
• Account balance and bonus balance history

2.4 Gaming Activity Data

• Game session logs, including games played, wager amounts, and outcomes
• Bonus usage and wagering progress
• Responsible gaming tool settings (e.g., deposit limits, session reminders, self-exclusion status)

2.5 Technical & Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session timestamps and login history
• Cookie identifiers and session tokens

2.6 Communications Data

• Records of your communications with m.30jili customer support, including live chat transcripts and email correspondence
• Feedback, survey responses, and promotional opt-in preferences

3. How We Use Your Data

m.30jili uses your personal data for the following purposes:

• Account Management: To create, verify, and maintain your m.30jili account, including processing your registration and authenticating your identity at login.
• Service Delivery: To provide access to games, process deposits and withdrawals, apply bonuses, and deliver the core functionality of the m.30jili platform.
• Regulatory Compliance: To fulfil our obligations under applicable Philippine law, including KYC verification, anti-money laundering (AML) checks, and age verification (21+ requirement).
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Responsible Gaming: To monitor gaming patterns, enforce responsible gaming tools you have activated, and identify players who may require support.
• Platform Improvement: To analyze usage patterns, conduct internal research, and improve the performance, security, and user experience of the m.30jili platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have provided your consent to receive such communications. You may withdraw consent at any time.

4. Legal Basis for Processing

m.30jili processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform our contract with you (i.e., to provide the m.30jili service as described in our Terms & Conditions).
• Legal Obligation: Processing is required to comply with applicable Philippine laws and regulations, including AML, KYC, and gaming regulatory requirements.
• Legitimate Interests: Processing is necessary for our legitimate interests in operating a secure, fair, and commercially viable gaming platform, provided such interests are not overridden by your rights and freedoms.
• Consent: For marketing communications and non-essential cookies, we rely on your freely given, specific, and informed consent, which you may withdraw at any time.

5. Data Sharing & Disclosure

m.30jili does not sell or rent your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing your deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and AML service providers engaged to assist with identity verification and fraud screening.
• Game Software Providers: Licensed game developers whose titles are hosted on the m.30jili platform, to the extent necessary to deliver game functionality and resolve disputes.
• Regulatory Authorities: Philippine government agencies, including the National Privacy Commission, and gaming regulatory bodies, where disclosure is required by law or court order.
• IT & Security Service Providers: Cloud hosting, cybersecurity, and platform infrastructure providers engaged to support the operation of m.30jili, subject to strict confidentiality obligations.

6. Data Retention

m.30jili retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

As a general rule:

• Account and transaction data is retained for a minimum of five (5) years following account closure, in accordance with Philippine AML regulations.
• KYC documentation is retained for a minimum of five (5) years following the end of the business relationship.
• Customer support communications are retained for three (3) years.
• Technical and device data (e.g., IP logs) is retained for twelve (12) months.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our internal data disposal procedures.

7. Security Measures

m.30jili implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the m.30jili platform
• Encryption of sensitive data at rest, including payment method details and identity documents
• Multi-factor authentication options for player accounts
• Regular penetration testing and vulnerability assessments conducted by independent security specialists
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis
• Continuous monitoring of platform infrastructure for anomalous activity
• Incident response procedures for the detection, reporting, and remediation of personal data breaches

While m.30jili takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying m.30jili immediately if you suspect unauthorized access to your account.

8. Cookies & Tracking Technologies

m.30jili uses cookies and similar tracking technologies to operate and improve the Platform. The types of cookies we use are:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session authentication cookies and security tokens. These cookies cannot be disabled.
• Functional Cookies: Used to remember your preferences (e.g., language settings, game lobby layout) to provide a more personalized experience.
• Analytics Cookies: Used to collect aggregated, anonymized data about how players use the Platform, enabling us to identify areas for improvement. We use first-party analytics only.

m.30jili does not use third-party advertising cookies, retargeting pixels, or cross-site tracking technologies. You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform.

9. Your Data Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by m.30jili:

• Right to be Informed: The right to be informed of how your personal data is being collected and processed — which this Policy fulfils.
• Right of Access: The right to request a copy of the personal data m.30jili holds about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to Erasure: The right to request deletion of your personal data, subject to our legal retention obligations.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on your consent, the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of the above rights, please contact our Data Protection Officer via the contact details provided in Section 13 of this Policy. m.30jili will respond to all verified requests within fifteen (15) business days. We may require you to verify your identity before processing your request.

10. Minors

The m.30jili platform is strictly intended for adults aged 21 years and above. m.30jili does not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in the account registration and KYC process, and m.30jili employs technical and manual controls to prevent underage access.

If m.30jili becomes aware that personal data has been collected from a person under the age of 21 without appropriate parental or guardian consent, we will take immediate steps to delete such data and close the associated account. If you believe that a minor has registered on m.30jili, please contact our support team immediately.

11. Third-Party Links

The m.30jili platform may contain links to third-party websites or services for informational purposes. m.30jili has no control over the content, privacy practices, or data handling of any third-party website, and this Policy does not apply to such websites. We encourage you to review the privacy policies of any third-party sites you visit. m.30jili accepts no responsibility or liability for the privacy practices of third-party websites.

12. Changes to This Policy

m.30jili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform functionality. Where changes are material, we will provide reasonable advance notice via email to your registered address or via a prominent notice on the Platform prior to the changes taking effect.

The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. Your continued use of the m.30jili platform following the effective date of any amendment constitutes your acknowledgment of the revised Policy. We encourage you to review this Policy periodically to stay informed about how m.30jili protects your personal data.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way m.30jili handles your personal data, please contact our Data Protection Officer:

When contacting us regarding a data rights request, please include your registered account username, the nature of your request, and any relevant details to help us locate and process your information efficiently.